Right of Withdrawal:
Customers have the right to withdraw from the purchase of standard products within 14 days without providing any reason, in accordance with applicable consumer protection laws.
Exceptions to the Right of Withdrawal:
The right of withdrawal does not apply to the following:
1. Products that are made to the customer's specifications or are clearly personalized.
2. Products that are custom-made or tailored to the customer's specific needs and requirements.
Return Shipping Costs:
If the customer exercises their right of withdrawal for eligible products, the customer is responsible for covering the return shipping costs.
Important Information:
By placing an order for a personalized or custom-made product, the customer acknowledges and agrees that the right of withdrawal is excluded for such items.
This exclusion of the right of withdrawal does not affect the customer's statutory rights regarding defective or damaged product.